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Terms and Conditions

General

1.) You must be 18 or older to try, purchase, or use these products.
2.) Shipping: Domestic Shipping: We offer shipping through UPS and USPS with various shipping options. Processing times for items currently in stock average from 1 - 3 business days. International Shipping: We offer shipping through UPS. Processing times for items currently in stock average 1 - 3 business days.
3.) Back-ordered items will be filled and shipped promptly upon inventory availability.
4.) Expedited shipping options are available for domestic orders with United Parcel Service (UPS). UPS options include: 2nd Day Air, Next Day Air, and Next Day Air Early AM. Prices will vary depending on geographical location. Please note that processing time for expedited shipping is still 1 - 3 business days.
5.)International shipping rates and delivery times may vary. All international orders ship via United Parcel Service (UPS). Estimates are available during checkout when purchasing on www.vaporshark.com/wholesale.
6.) When shipping internationally, we are not responsible for knowing the Customs Policies of the countries you select to ship our product to. Shipping costs will not be included in the refund if your order does not pass inspection at the point of entry and is returned to, Vapor Shark Online, the sender.
7.) We are not responsible for items lost in transit, items sent to the wrong address, nor international fees charged by your country or third parties.
8.) Missing and damaged items must be claimed within 7 days of "Delivered" status update via the tracking information.
9.) No combined shipping. Once your order has been placed it is placed in queue; we are not able to combine multiple orders or place additional items into existing orders.
10) 30 day warranties exist on manufacturing defects ONLY with the exception of our DNA devices which have a 120 day manufacture warranty. Usage based defects are issues caused by mistreatment and/or misuse of products. The following examples are NOT included in the warranty. Usage based defects include, but are not limited to:

• Batteries that have dropped.
• Batteries that have separated.
• Wires becoming exposed.
• Batteries that break inside a pocket, purse, or bag.
• Batteries that have been exposed to water.
• Bent atomizers.
• Damage to products due to user negligence.

11.) All sales on E-liquids and products are final without exception; With e-liquids, taste is subjective, therefore e-liquids that have been opened and/or used can not be exchanged for another flavor or returned. Customers are responsible for return shipping unless they have been sent the wrong product.
12.) Customers are responsible for return shipping unless they have been sent the wrong product.
13.) eBay is not considered an authorized reseller. Any device purchased through eBay will carry no warranty but will however be eligible for diagnostic repair.
14.) All Vapor Shark products that are exclusive to Vapor Shark and purchased for resale must not be sold any lower than the manufacturer's suggested retail price.
15.) Vapor Shark Wholesale is intended only for companies dedicated solely to electronic cigarettes.
16.) Vapor Shark Wholesale has the right to cancel your wholesale account at any time.
17.) See Terms & Conditions for Vape Shield here: www.vaporshark.com/vape-shield
18.) See additional information specific to DNA and rDNA here: www.vaporshark.com/dna-help-guide
Questions pertaining to anything in our terms of service may be sent to this address for assistance: support@vaporshark.com


Typographical Errors


In the event that a Vapor Shark and any and all of Vapor Shark's parent and subsidiary companies product is mistakenly listed at an incorrect price, Vapor Shark and any and all of Vapor Shark's parent and subsidiary companies reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Vapor Shark and any and all of Vapor Shark's parent and subsidiary companies reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Vapor Shark and any and all of Vapor Shark's parent and subsidiary companies shall issue a credit to your credit card account in the amount of the incorrect price.